{
  "meta": {
    "title": "Privacy Policy - Pivot Collective",
    "description": "How Pivot Collective collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA)."
  },
  "hero": {
    "badge": "Legal",
    "title": "Privacy",
    "title_gradient": "Policy",
    "description": "How we collect, use, and protect your personal information."
  },
  "last_updated": "12 March 2026",
  "sections": [
    {
      "heading": "Introduction",
      "body": "Pivot Consulting (Pty) Ltd and the Pivot Non-Profit Company (collectively \"Pivot Collective\", \"we\", \"us\", or \"our\") are committed to protecting your privacy and ensuring that your personal information is processed in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation."
    },
    {
      "heading": "Responsible Party",
      "body": "The responsible party for the processing of your personal information is:<br><br><strong>Pivot Consulting (Pty) Ltd</strong><br>Cape Town, Western Cape, South Africa<br><br>For privacy-related enquiries, please contact our Information Officer at <a href='mailto:info@pivotcollective.org'>info@pivotcollective.org</a>."
    },
    {
      "heading": "Information We Collect",
      "body": "We may collect the following personal information when you interact with our website or services:<br><br><strong>Information you provide directly:</strong><br>• Name and surname<br>• Email address<br>• Organisation name<br>• Message content submitted through our contact form<br><br><strong>Information collected automatically:</strong><br>• Browser type and version<br>• Pages visited and time spent on our website<br>• Referring website address<br>• IP address (anonymised where possible)"
    },
    {
      "heading": "Purpose of Processing",
      "body": "We process your personal information for the following purposes:<br><br>• To respond to enquiries submitted through our contact form<br>• To communicate with you about our services, projects, and collaborations<br>• To improve our website and user experience<br>• To comply with legal obligations<br><br>We will not use your personal information for purposes other than those stated above without your prior consent."
    },
    {
      "heading": "Legal Basis for Processing",
      "body": "We process your personal information on the following legal grounds as defined by POPIA:<br><br>• <strong>Consent:</strong> When you voluntarily submit your information through our contact form<br>• <strong>Legitimate interest:</strong> To improve our services and website functionality<br>• <strong>Legal obligation:</strong> Where required by South African law"
    },
    {
      "heading": "Data Sharing and Third Parties",
      "body": "We do not sell, trade, or rent your personal information to third parties. We may share your information with:<br><br>• Service providers who assist us in operating our website (e.g., hosting providers), subject to appropriate data processing agreements<br>• Legal authorities when required by law or to protect our legal rights<br><br>Any third-party service providers are required to maintain the confidentiality and security of your personal information."
    },
    {
      "heading": "Data Retention",
      "body": "We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a maximum of two years unless an ongoing relationship exists."
    },
    {
      "heading": "Your Rights as a Data Subject",
      "body": "Under POPIA, you have the right to:<br><br>• <strong>Access</strong> your personal information held by us<br>• <strong>Correct</strong> any inaccurate or incomplete personal information<br>• <strong>Delete</strong> your personal information, subject to legal retention requirements<br>• <strong>Object</strong> to the processing of your personal information<br>• <strong>Withdraw consent</strong> previously given for processing<br>• <strong>Lodge a complaint</strong> with the Information Regulator<br><br>To exercise any of these rights, please contact our Information Officer at <a href='mailto:info@pivotcollective.org'>info@pivotcollective.org</a>."
    },
    {
      "heading": "Security",
      "body": "We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security."
    },
    {
      "heading": "Information Regulator",
      "body": "If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Regulator of South Africa:<br><br>The Information Regulator (South Africa)<br>JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001<br>Email: <a href='mailto:enquiries@inforegulator.org.za'>enquiries@inforegulator.org.za</a>"
    },
    {
      "heading": "Changes to This Policy",
      "body": "We may update this privacy policy from time to time to reflect changes in our practices or applicable legislation. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically."
    }
  ]
}